Explore available ways to reach your dream destination
City Center
Cancun
6.4
mi
Airports
Cancun (CUN)
12.8
mi
Isla Mujeres (ISJ)
18.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The new Mexican restaurant was a good surprise, featuring beautifully decorated interiors and some of the best food I've ever tasted.” view full review
Accessible Enjoyment
“The accessibility features throughout the resort allowed everyone in our group to fully enjoy all the amenities effortlessly.” view full review
Relaxing Pools!
“The adult-only pool was the perfect escape; its tranquil atmosphere and inviting water allowed for sublime relaxation.” view full review
Fun for Kids!
“The kids' water park was a huge hit! My children had a blast with all the engaging activities and slides available.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Table tennis
Yoga class
Aerobics
Fishing
Services
Paid shuttle service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Children
Cribs
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Massage
Open-air bath
Public Bath
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Blvd. Kukulcan Km 12.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan Km 12.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
CancunMexico
Avenida Kukulkan
3800 ft
Museums
Museo Subacuatico de Arte
3300 ft
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
2700 ft
Beach
Playa Marlin
3700 ft
Mall
Luxury Avenue
4300 ft
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
3700 ft
Shopping Area
Flamingo Mall
2100 ft
Mall
Kukulcan Plaza
4200 ft
Shopping Area
Luxury Avenue Cancun
4200 ft
Blvd. Kukulcan
Parque Ventura Cancun
2700 ft
Blvd. Kukulcan 13
Marlin Beach
3300 ft
Night club
Coco Bongo
1.7
mi
Blvd. Kukulcan Km 9
Cancun Convention Center
1.8
mi
Chetumal Km 36. 5
Water Park at The Grand
4900 ft
Beach
Chac Mool Beach
1.4
mi
Night club
The City Nightclub
1.8
mi
Night club
Palazzo
1.9
mi
Blvd. Kukulcan
Dolphinaris Cancun
1.5
mi
Night club
H Roof
1.4
mi
Beach
Playa Forum
1.7
mi
Night club
Daddy'O
1.7
mi
Beach
Mandala Beach Club
1.8
mi
Nearby
Mall
La Isla Shopping Village
1400 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
400 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
300 ft
Aquarium
Interactive Aquarium
1200 ft
Museums
Cancun Wax Museum
1400 ft
Shopping Area
Fashion Harbour
1300 ft
Mall
La Madonna
1200 ft
Parks
arte Garden
1300 ft
Restaurants
Pepe's pier
1300 ft
Royal pier
La 3a Ronda Cancun
2200 ft
Blvd. Kukulcan
Santos Mariscos
1300 ft
Blvd. Kukulcan Km. 12.7
BeachWalk Restaurant
1300 ft
Boulevard Kukulcan Km 14.5
Cheesters
1300 ft
Blvd Kukulcan Km 15
Baskin Robbins El Parian
1300 ft
Boulevard Kulkulman
Italiannis
1300 ft
Plaza la Isla
Italianis
1300 ft
Kukulcan Blvd 9
Haagen-Dazs
3900 ft
Blvrd Kukulkan Plaza Caracol Shopping Center
Hooters
3900 ft
Boulevard Kukulkan Km. 12.5 Plaza La Isla Cancun
Reviews and Ratings
Feedback from previous guests about their experience
82%
liked the resort and would come back again
8.2/10
Great
Rooms
6.3
Location
8.7
Service
7.7
Dining
6.7
Guest reviews
8.2/10
based on 5 reviews
4/5
based on 5220 reviews
7.2
7.2/10 based on 1140 reviews
#77 of 188 hotels in Cancun based on Tripadvisor
Sawyer
United Kingdom,
January
2025
8.2/10
My stay at the Park Royal Cancun was a mixed bag. The location is fantastic, right by the beach, and I had a blast enjoying the endless food and drinks. While the entertainment was fun, the noise from other guests made it hard to relax at times. The room was clean and well-kept, but not the fanciest. Overall, I appreciated the value for money, but the noise issues might make me think twice about returning.
Rooms
7.0
The room was clean and suited our needs well, though it wasn’t particularly fancy and lacked a balcony.
Service
7.0
Most of the staff were friendly and accommodating, but I felt a bit overlooked by a couple of servers who seemed more interested in chatting than serving.
Location
10.0
The location is perfect, right by the beach and near a shopping mall, which made it very convenient.
Dining
9.0
The dining options exceeded my expectations for a budget resort; the food was generally great, especially for an all-inclusive.
Facilities
8.0
Facilities like the pool were nice, but there could have been more focus on maintaining the quieter areas.
Emily
United Kingdom,
January
2025
7.0/10
This hotel was a decent choice for the price, especially given the stunning beach. The children's pool was nice, but there were a few drawbacks like the unreliable elevators and the uncomfortable room ventilation. While some staff members went above and beyond in service, the overall experience felt a bit mixed, particularly with dining and entertainment options.
Rooms
5.0
The room had a beautiful ocean view, but it felt more like an ugly motel and had no ventilation. The air conditioning wasn’t very effective, making it uncomfortable.
Service
7.0
Most of the staff were friendly and offered good service, but the sales pressure from timeshare staff was a bit overwhelming at times.
Location
9.0
The location next to the beach was ideal, although a bit of a hassle getting away from the annoying sales pitches.
Dining
6.0
The dining experience was average overall, with some nice buffet options but concerns about food safety and variety, particularly for those with dietary restrictions.
Facilities
7.0
Facilities were decent, with a good kids club and an enjoyable gym, but there wasn't much to do indoors during rainy weather.
Tim
United Kingdom,
December
2024
6.8/10
I had a mixed experience at this hotel. While the staff was exceptional and made us feel quite special, the dining options were quite limited and not up to par. The location is decent, but the hotel is currently undergoing renovations that impacted our stay. The overall value could have been better given the issues we faced with the amenities and dining.
Rooms
7.0
The room we stayed in was spacious and clean, but it lacked a balcony, which was disappointing. However, it was well maintained and the bathroom had great shampoo and soap.
Service
9.0
I can't say enough about the staff; they were genuinely friendly and attentive, making our experience feel special. However, the time share sales pressure was off-putting.
Location
7.0
The hotel has a decent location but is a bit away from the vibrant areas. It's currently undergoing renovations which can distract from the overall experience.
Dining
5.0
The dining options were quite limited during our stay, with only one a la carte restaurant available, and the buffet was just average.
Facilities
6.0
The facilities were impacted by ongoing renovations, so I can't fully rate them. The adult pool was lovely but the kids’ pool had maintenance issues.